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receiving email crashes the server
v. 8.2 2016-02-12 external gateway is used to receive emails. Some incoming emails may crash gw. It happened at least twice. 2017-06-06 09:12:41 GATE DoInsertIncomingMail(): About to insert MailVc rec...
Created byAldevinas Katkus06:20 6 Jun 2017
65
7
22:10 13 Jun 2017
wdinzey@dpdsoftware.ca
does skype 7.36 works with SERP
Does integration with skype 7.36 work with SERP? I cannot get it to work. NEither activities are created nor I can call the skype directly from the communicator window....
Created byAldevinas Katkus14:15 29 May 2017
62
9
06:52 9 Jun 2017
Erik Munoz
global users allowed to login into wrong company
I have global users emabled and in the global users I have set that user Laura can go into company 2 (there is only one row in the global users setting), but when I log in, I am logged into company 1....
Created byAldevinas Katkus06:59 31 May 2017
56
3
09:31 6 Jun 2017
Giuseppe L.
Bar Tabs Live sync
We've noticed that modules>>Restaurant>>Registers>>Bar Tabs have the same indicator as POS invoices at the bottom left of the screen where you can see whether the client is onli...
Created byCozatec Global User09:50 5 Jun 2017
39
2
07:18 6 Jun 2017
Cozatec Global User
Another observation of unreliability of SERP
Working with the concept of "Drop Ship" items. Today we tested this procedure and found that from the perspective of accuracy the process works. The issue of booking no "cost" as...
Created bywdinzey@dpdsoftware.ca20:17 27 Apr 2017
60
3
22:41 31 May 2017
wdinzey@dpdsoftware.ca
Disallow deleting of activities from Task Manager
hi Does anyone know how I can disallow deleting of activities from the task manager? /Sanjay Parbhoo [2017/05/03 15:13 PM] ------------------------------------------------------------------------ ...
Created bySanjay Parbhoo14:13 3 May 2017
40
5
11:38 30 May 2017
Sanjay Parbhoo
CRM activity sequences
How should I define activity sequences in order to be able to paste activity type into the Result field of the activity? Currently I have a seqence defined as LEAD->MEET: if LEAD activity results i...
Created byAldevinas Katkus09:00 29 May 2017
20
1
14:38 29 May 2017
Martins Ebersteins
crash while doing nothing
I did nothing and the application crashed (single user). Before the crash the windows of SERP were blinking every ~12 seconds, I tried to record the video of that. After recording the video a minute o...
Created byAldevinas Katkus08:23 23 May 2017
51
2
14:20 29 May 2017
Aldevinas Katkus
cannot see the technics module
why i cannot see the technics module in the clien-server mode even I listed it in my access group> v. 8.3...
Created byAldevinas Katkus09:10 24 May 2017
41
4
13:05 25 May 2017
Aldevinas Katkus
Workflow window>>new quotation or activity - crash
Open the workflow window by clicking the icon in the Navigation window and click the "New Quotation" or "New Activity" button. This crashes the client application with the error m...
Created byAldevinas Katkus08:34 24 May 2017
35
3
10:30 25 May 2017
Tomas J.
Paypal payment for invoices
Hi Does anyone know if 1. Its possible to setup the webshop to take payment against invoices? /Sanjay Parbhoo [2017/04/10 21:07 PM] -----------------------------------------------------------------...
Created bySanjay Parbhoo20:08 10 Apr 2017
51
4
09:39 22 May 2017
Sanjay Parbhoo
no connection to the server when generating PDF
Customer complained about this: When the invoice form is printed to the PDF, the error message SString(1470,"Lost connection with server, shut down?"); is shown, after waiting for a while,...
Created byAldevinas Katkus06:02 17 May 2017
52
6
13:19 19 May 2017
Aldevinas Katkus
cannot import file
Our client imports invoices from other system. Suddenly it could not do import anymore - the user get the following message. SString(1298,"Upload of file to the Server failed, make sure an Attac...
Created byAldevinas Katkus06:53 3 May 2017
54
4
11:33 19 May 2017
Aldevinas Katkus
Report Asset History (Portugal)
Our client used to send this report to the auditors and in 8.3 the report works differently . Anyone knows why this was done? Auditors need to know the depreciation per fiscal year and this report was...
Created byAldevinas Katkus09:04 11 Apr 2017
50
4
08:46 19 May 2017
Aldevinas Katkus
MT101 Banking file, Request for Transfer message
Hello, Has anyone used MT101 format for banking files? I believe it is used - in SEPA countries IF the receiving party is non-SEPA country/bank. - in non-SEPA countries for most payments Is this s...
Created byHenri07:20 18 May 2017
30
1
12:58 18 May 2017
Giuseppe L.
SERP client renames HANSA.HDB itself
We had a call from customer where CN stopped the server and users were unable to login. On one PC the client's HANSA.HDB became HANSA.HDBold and the user could not connect to the server after we ...
Created byAldevinas Katkus11:47 5 May 2017
44
1
12:03 16 May 2017
Tomas J.
windows server 2003 performance issues
Our client complains about slow saving of records on the windows server 2003, e.g., saving an order takes 60 seconds. Coud it happen because the client has windows server 2003 on virtual machine (vmwa...
Created byAldevinas Katkus13:41 4 May 2017
31
2
08:32 16 May 2017
Aldevinas Katkus
Webclient>>Login Short Cuts
Hi We have a production solution in place where a custom screen is displayed using login shortcuts. This is setup in the User Setting module in the cilent What I am trying to figure out is how to...
Created bySanjay Parbhoo13:21 5 Jan 2017
43
1
18:23 15 May 2017
Diana Klobukowska
unexpected error from select() during backup
What it could mean? Should our client worry about this? 2017-04-04 09:02:20 UserLoginVc 12965 2017-04-04 09:02:20 /THREAD(2) unexpected error from select(), retval=-1, errno=0 (Unknown error) 2017-04...
Created byAldevinas Katkus06:10 4 Apr 2017
37
1
11:57 15 May 2017
User 1
Decimal places in value fields in documents
8.2 Hi, I have a customer who is experiencing the problem below. - Every now and then, all documents with value fields are being printed with 7 decimal places. A restart of the service seems to res...
Created bySanjay Parbhoo16:16 9 Jan 2017
35
1
10:13 15 May 2017
Diana Klobukowska
crash on backup
In my demo DB I tested it 3 times. Exporting TB via System>>exports>> resulted in a crash in all 3 cases. Interesting what is doing the D4IndexDelete in the backup process... 2017-03-20 1...
Created byAldevinas Katkus14:57 20 Mar 2017
75
5
09:39 15 May 2017
User 1
Emails arriving with no contents
We have a customer who has been sending html emails for invoices for some time in 8.1. One day they stopped sending with correctly, as in the arrived with the customer with no contents (body missing)...
Created byJulia Underwood11:48 28 Apr 2017
43
2
12:56 12 May 2017
Diana Klobukowska
Locks when cycling through windows (Mac only)
One of our customers seems to have ran into a bug in 8.2 2016-10-29 that only affects Macs. She is updating prices in the Price register by changing the price field and then clicking the arrow to go...
Created byVaughan Data Systems10:26 2 May 2017
28
1
12:24 12 May 2017
Edwin
Standard ID email address
Hi I have a client that has duplicated persons and global users to setup new users. The email address and standard id fields are blank on these users but when they login the are asked for the standa...
Created bySanjay Parbhoo20:31 10 Apr 2017
31
1
12:30 11 May 2017
Diana Klobukowska
Register Export
hi The register export run from Database Maintenance is not including the additional fields added in the datadef.hal file using RecordAddBegin. Can anyone confirm that this is the case and if so...
Created bySanjay Parbhoo21:54 4 May 2017
36
1
11:06 9 May 2017
Nadezda Kuzmich
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