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email is not put into the queue
Our customer has internal and external email licences. The customer tries to send an email via internal gateway and the email does not appear in the email queue, even though, the settings look correct...
Created byAldevinas Katkus08:13 6 Sep 2017
27
3
09:18 19 Sep 2017
Aldevinas Katkus
is there a field for UDI codes in items registers? (FDA and EU ISO requires it)
The new FDA and EU ISO regulations require that Medical devices and In Vitro Diagnostic devices have UDI codes (Unique Device Identification). https://www.fda.gov/MedicalDevices/DeviceRegulationandGui...
Created byChristoffer Riska05:59 14 Sep 2017
25
2
13:25 15 Sep 2017
Björn Schwab
Printing images appear corrupted when they are over a certain filesize
We are having issues with a label printer in SERP 8.4. The item label has 2 images, one from the items register and one static on the image. When we tried printing with images that were 250kb each...
Created byNeil22:37 31 Aug 2017
36
2
14:33 12 Sep 2017
Neil
Picking list issue
I have a customer StandardERP 8.1 2016-03-31 On one particular client there are intermittent issues when running Picking Lists. Sometimes the picking lists print fine. Other times it doesn't p...
Created byLee D Papworth14:35 24 Aug 2017
58
3
10:21 12 Sep 2017
Agnieszka Klimkiewicz
Serial number items with no serial number history
Hi, This is a problem that relates back to version 4.x or 6.x. In early versions it was possible to change an item from serial/batch number tracking to no tracking and back. This resulted in a situa...
Created byChristoffer Riska14:51 30 July 2017
59
6
12:23 6 Sep 2017
Aldevinas Katkus
Odd message after import
Hi. I am importing a text backup that was created on an 8.0 2015-12-23 system into an 8.4 2017-07-24 system in order to do an upgrade test. The database seems to import fine, but I get this message at...
Created byVaughan Data Systems15:40 22 Aug 2017
37
1
13:30 24 Aug 2017
Erik Elmgren
Search as you type
From 8.2 onwards, even with browse filtering disabled, the search box in browse windows has "search as you type" functionality. When searching for item codes with 20 characters, by pasting t...
Created byPaul Timms14:03 17 Aug 2017
31
1
10:45 23 Aug 2017
Giuseppe L.
SalutationX fields on documents
I can see that SalutationX (X=1..3) fields are not used (pasted from the list) in the Quotations (QTVc.CustContact field). Why is that? In languages (Lithuanian, Russian...) which change word endings ...
Created byAldevinas Katkus08:00 17 Aug 2017
22
1
11:09 22 Aug 2017
Tomas J.
Importing a company backup into company slot 5
Hi I am struggling to import a company backup into company number 5. This am empty company that I will import the company backup into. I am using the GUI standalone, logging into the company 5, I...
Created bySanjay Parbhoo22:28 1 Aug 2017
40
1
11:00 22 Aug 2017
Tayla
Too long string during import
We had a lot of errors during inport in version 82161124. All errors seem to be related to electronic invoices registers HTSVIVc and VEIVVc. Does anyone know if this is harmful to the HDB or how to f...
Created byChristoffer Riska16:13 6 Aug 2017
38
1
12:52 10 Aug 2017
Ester J.
Goods Receipts with the same item batch number not allowed
If I change this in HAL, will this affect how the stock works? Will the stock transactions be correct if we use cost price by serial number. Customer would like to use FEFO (First Expire First Out) st...
Created byAldevinas Katkus13:51 4 Aug 2017
16
1
13:52 4 Aug 2017
Aldevinas Katkus
Journal error messages 8.2 v16-12-08
...
Created byLee D Papworth23:22 4 Feb 2017
66
3
18:44 26 July 2017
Lee D Papworth
Mailboxes Registered 2
HI, I have 12 Named Users. Created 12 users with mailboxes. my client wanted to change the USER ID so I deleted all users and recreated them but now it stops me creating more than 5 mailboxes. THe...
Created bywdinzey@dpdsoftware.ca23:24 5 July 2017
62
6
15:07 26 July 2017
wdinzey@dpdsoftware.ca
eMail going sent with empty body.
Numerous issues are occurring with the HTML tag turned on. One in particular is that occasionally I will get an eMail taht when I select "Reply", I cannot type into the body to the generate...
Created bywdinzey@dpdsoftware.ca14:57 6 Mar 2017
32
3
08:09 21 July 2017
Tomas J.
sending bulk SMS
Is it possible to send spam by SMS to some contacts (contact classes) in a similar way as customer letters in the CRM module. What is needed for that? ...
Created byAldevinas Katkus14:19 30 Jun 2017
32
1
11:55 19 July 2017
Diana Klobukowska
reverse charge VAT on invoices received from non EU supplier
If we receive an invoice for services from non EU country, e.g. Norway, we have to apply reverse charge VAT in some cases (lithuanian tax inspection code PVM20), however if an invoice has a VAT zone=n...
Created byAldevinas Katkus08:54 14 July 2017
24
1
10:58 19 July 2017
Diana Klobukowska
Company Removal
What is the recommended way to delete a company in SERP without any data loss? Do we have to export the companies we want to save and then re-import them into a new database or can the company be pro...
Created byNeil19:09 13 July 2017
42
1
12:30 17 July 2017
Ester J.
Version Update using My Standard
Hi Please could someone explain to me what happens when you choose to update a version using My Standard. What should be done in preparation? What should be done if it fails? Are there any know...
Created bySanjay Parbhoo16:17 4 July 2017
87
3
10:26 17 July 2017
Edwin
Access to be able to save activities
In 8.3 2017-05-25 User starts from No access. Access group gives full access to calendar module and also register activities. When trying to save a new activity however, nothing happens, No messag...
Created byOskar Eriksson08:04 16 Jun 2017
52
2
10:42 12 July 2017
Paul Timms
default.txt on creating a new company
I have created a new company in admin mode, linux server, windows client. After creating a company I found that there accounts register is not empty, because it is imported from the default.txt. After...
Created byAldevinas Katkus10:49 7 July 2017
16
1
11:12 7 July 2017
Aldevinas Katkus
unattended install of the Standard ERP (pushing install through a Group Policy)
How do I perform an unattended install of the Standard ERP client software (pushing install through a Group Policy)? ...
Created byDiana Klobukowska09:38 6 July 2017
15
1
09:38 6 July 2017
Diana Klobukowska
eMail not delivered.
An eMail was received to our system from an external source, our support conference was email but my direct email address was copied. Why did I not receive a copy of that eMail in my mailbox? I have...
Created bywdinzey@dpdsoftware.ca20:24 27 Apr 2017
57
5
23:26 5 July 2017
wdinzey@dpdsoftware.ca
Images i Std ERP html-mail
When using html i Standard ERP-mail i can't get images to work, for example the company logo. Standard ERP 8.3 2017-03-19 /Carl-Magnus Applitron...
Created byCarl-Magnus Bergström10:33 7 Jun 2017
56
4
06:28 20 Jun 2017
Erik Munoz
Text rows on invoice
Hi, Since april version of 8.3 ERP, it seems that you can´t add textrows on invoice body without numbers in the columns for price/unit and sum. This is a problem in cases where the invoice is a docume...
Created byJanssondata06:10 24 May 2017
89
13
10:19 19 Jun 2017
Agnieszka Klimkiewicz
Approvals
Hi Quick question about the how approvals work. Once an internal order is approved it is not possible to change the class on the internal order. For example in the sample dataset, if you have inc...
Created bySanjay Parbhoo11:32 16 Jun 2017
14
1
11:34 16 Jun 2017
Sanjay Parbhoo
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