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Are there any plans to allow single sign on across HansaWorld sites? Currently I have to log in separately to MyStandard, Partner Forum, Customer Forum, and Standard Install, all using my same Standar...

Created byPaul Timms11:32 8 Apr 2019

21:00 8 Apr 2019
Giuseppe L.

Android version

Hi My customer request me Android versión of their system, It is a SERP Standard ERP 8.3 2017-08-31 (build 83250901) I downloaded that corresponding versión of Android APK from standardinstall and ...

Created byGastón Salomone22:03 28 Mar 2019

16:39 1 Apr 2019
Giuseppe L.

Stange error in hansa.log

This is what I get in the log: 2019-03-05 12:59:47 JS CompareField vc: ProdVc field: Math differs, "" <> "" 2019-03-05 12:59:47 JS CompareMatrix (vc name on next line) sizes differs arsz: 3360, h1: 49...

Created byChristoffer Riska12:14 5 Mar 2019

15:13 21 Mar 2019
Nejc R.

Mac OSX supported for Version 8.5

Please could you let us know what versions of OSX are supported with 8.5 Thanks /Sanjay ...

Created bySanjay Parbhoo16:15 15 Mar 2019

13:07 21 Mar 2019
Giuseppe L.

Loss on Exchanges currency is Base Currency 2

Hi, We have situation where in Receipt Transaction losses of exchange are in Base Currency 2. Invoice is in USD. Base Currency is GBP. Base Currency 2 is EUR. In Receipt Bank amount is in GBP and R...

Created byKatrīne Žunna-Veličko15:49 22 Feb 2019

11:50 6 Mar 2019
Katrīne Žunna-Veličko

Systems reports stops work.

Hello. Have a bug that after few hours of server work system reports like a Report Status, Record History, Export/Import format and others core reports stop working. No stranges lines in log, also de...

Created byVadym09:55 4 Mar 2019

13:42 5 Mar 2019
David Delač

List of GDPR related functionality

Hi, Is there a list of (most important) GDPR related SERP functionality somewhere? If no, can we have one please?...

Created byJuris13:52 19 Feb 2019

11:16 4 Mar 2019
Tomas J.

Import Format

Good day, Need to Reimport the ACCVc after making small amending. The Import needs to over write. format 1 46 1 0 0 44 0 / 0 Which of the 0's needs to be changed to 1's? Reino...

Created by08:12 27 Feb 2019

12:26 27 Feb 2019
Giuseppe L.

Moving from invoicing in Base currency to another currency.

Hi, A customer has been invoicing South African customers in GBP (base 1) and receiving payments on account in GBP from them, they would now like to invoice in ZAR and receive funds in ZAR etc. In...

Created bySanjay Parbhoo13:02 5 Feb 2019

12:24 15 Feb 2019
Sanjay Parbhoo

Applying Journal from 8.2 to 8.5

Hi Has anyone applied a journal from version an earlier version to a later version? Sanjay...

Created bySanjay Parbhoo14:52 13 Feb 2019

15:27 13 Feb 2019
Tomas J.

Confusing record links for email

If you create an email from a record e.g. invoice, then send the mail to the queue by ticking Sent, there are two links with identical text in the link manager of the invoice. For example: Invoice 1...

Created byPaul Timms11:26 31 Jan 2019

15:59 5 Feb 2019
Giuseppe L.

Update Invoice Address

Good day, Is there a maintenance to update Invoices if there is a change on the Invoice Address? Kind Regards Reino...

Created by09:41 14 Jan 2019

13:26 5 Feb 2019

Hi Can anyone tell me the register name for the logging details that are stored when logging control is activated for a register. Thanks /Sanjay Parbhoo [2019/01/29 13:00 PM] --------------------...

Created bySanjay Parbhoo14:00 29 Jan 2019

14:03 4 Feb 2019
Sanjay Parbhoo

Supplier factoring

In the terms tab of a contact is a field called Factoring. This is used when you want to pay invoices from one supplier to the bank details of another supplier. The process is as follows: - Create pu...

Created byPaul Timms15:51 30 Nov 2018

22:15 24 Jan 2019
Giuseppe L.

unOKing Stock Depreciations

I can untick OK in the Stock Depreciation, but it is not saved. Error message is smth like "Stock changes are not allowed. Please check Stock settings". Is it possible to unOK the Stock Depreciation?...

Created byAldevinas Katkus10:05 8 Jan 2019

09:20 9 Jan 2019
David Delač

8.4 and Android 9

Are there some Android versions that 8.4 2018-07-06 version is not compatible with? One of our customers cannot install HW application. Getting message that Android version 9 is too new....

Created byLiina Saar07:58 2 Jan 2019

15:01 2 Jan 2019
Giuseppe L.

NL->Settings->Rate Gains / Losses setting

Would it be possible to get some information about NL -> Settings -> Rate Gains / Losses setting and how / why it is used? I know how to use the rate gain/loss maintenance, but HansaManuals describe o...

Created byMartins Ebersteins16:06 13 Dec 2018

10:27 18 Dec 2018
David Delač

Distribute compiled Halcust/Halptch

Hi, I have two requirements that involves compiling halcust/halpatch hal files. A Customer requieres to distribute only compiled hal files, not the source code human readable that SERP usually use...

Created byGastón Salomone13:13 12 Dec 2018

13:34 13 Dec 2018
Jarek Jamroszczak

Local Optional Features

In System > Settings > Local Optional Features are two settings: Reconnect, and Save Open Windows. They both have the same three options: System Default Automatically Never I understand Automatical...

Created byPaul Timms16:00 5 Dec 2018

12:25 11 Dec 2018
Giuseppe L.

Invoice Journal - Item Group selection

Hello! A customer has found an issue in 8.1 that still appears to be in the latest version of Hansa. Using sample data, if you duplicate sales invoice 10000010, add the item 20202 on row 3, save and ...

Created byVaughan Data Systems12:02 29 Nov 2018

17:39 29 Nov 2018
Vaughan Data Systems

Arabic Invoice Printing

...

Created by11:34 26 Nov 2018

16:13 27 Nov 2018
David Delač

LiveSync in second company

Hello, Customer is on 8.1 2016-04-14 Recently additional company configured with LiveSync clients. On the second company it is not possible to do row operations (like Amend Line or Delete Row). The mo...

Created byStd Accounts Test05:06 21 Nov 2018

08:27 22 Nov 2018
David Delač

Attachements not downloading / opening on windows

Hey guys. For quite some time I have now been having problems with my windows users that I can't repeat on sample demo data ... but the issue is there. So this applies to versions from 8.1 to 8.4. I...

Created bySiniša Peteh04:02 13 Nov 2018

13:47 15 Nov 2018
Giuseppe L.

Text backup won't import - GlobalUserPasswdVc

We are looking to upgrade a customer but Hansa won't import their backup anymore. We've tried various different versions of Hansa, but it seems to be an issue with the database. When doing an import...

Created byVaughan Data Systems12:00 2 Nov 2018

12:30 13 Nov 2018
Agnieszka Klimkiewicz

Importing while report running

Version: SERP 8.3 I notice that when a user is executing a long running report (CuArtSTRn for example) that import procedures seem to be blocked while the report is processing with the log message: ...

Created byNeil18:21 8 Nov 2018

22:44 8 Nov 2018
Paul Timms

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