Integrations with third parties
 
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Rest API Invalid Response
Hello, I have a customer use SERP with intgration with a third party system, SERP REST API is configured to receive http request from the third party system, when the other system send the request th...
Created byIbrahim Bashir23:18 6 Jun 2024
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13:52 11 Jun 2024
REST API>>Occasional HTTP/1.1 403 error
When connecting to the REST API using OAuth2, it usually works but sometimes it returns a HTTP/1.1 403 error. I can see the connection attempt in timings.log: [TreatTxQueue-msg_updating_http] - api/...
Created byPaul Timms17:30 14 Feb 2024
27
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10:27 9 Apr 2024
REST API - refresh token instructions
It seems that the technical white paper on REST API is missing a section on how to use the refresh token. Could you please confirm that the following is correct? It's based on a section of the white p...
Created byPaul Timms16:57 6 Dec 2022
41
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17:22 6 Dec 2022
Jennifer
Setup Secured Connection
Hello, my customer want to use FlexBI together with SERP, so it is required to setup SSL connection. I tried to use self-signed certificate but I got the following error: 2022-09-18 21:05:35 8.5 20...
Created byIbrahim Bashir15:59 20 Sep 2022
44
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09:59 31 Oct 2022
Brittany McGrath
REST API authentication issue
A third party software company is attempting to authenticate to Standard ERP using OAuth2, but gets an error. They are set up in SERP, with REST API access, and they have the developer credentials, in...
Created byPaul Timms11:30 20 Jan 2022
131
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15:52 14 Sep 2022
Paul Timms
REST API authentication without user input
Is it possible to authorise to the REST API using OAuth2 without user intervention, by sending the username and password as parameters? I believe this would use the "client credentials" grant type. If...
Created byPaul Timms15:27 24 Jun 2022
29
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13:22 28 Jun 2022
Simone M.
Rest API client disconnects
I started the server and succesfully fetched the data from the server via Rest API with OAuth 2.0 authentication. After a while I cannot fetch the data anymore, I believe because of "Logoff Web User"....
Created byAldevinas Katkus10:53 10 May 2022
44
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13:43 7 Jun 2022
Anna Lasko
REST API removal of element
Customers are asking why the element has been removed from the XML when getting data from SERP. Could someone explain why this change was made? In the words of one customer's development team:...
Created byPaul Timms12:52 9 May 2022
42
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16:01 26 May 2022
Paul Timms
Integration with CRM systems
I know that basic integration with SugarCRM was written a few years ago, but has anyone integrated SERP with other CRM systems, mainly for pre-sales opportunities and pipelines? Our customers have men...
Created byPaul Timms14:59 2 Feb 2022
54
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17:16 18 Mar 2022
REST API 2021-11-17 webinar Q&A
Q: Is it planned to cut support for XML or keep both XML and JSON supported equally? A: At the moment we plan to support both equally. There is one feature that is specific to JSON - you can POST JSON...
Created byGiedrius Kurlavicius07:19 29 Nov 2021
92
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16:21 12 Jan 2022
Giedrius Kurlavicius
Update Note: Banking file export >> Sweden - ISO20022
Available from 8.5 2021-11-24 build 164 Need: ———— in Sweden from 1.2022 banks will only support import of ordered bank transactions in .xml file that uses ISO20022 format this format supports in 1...
Created byKatrin Veskimäe10:21 14 Dec 2021
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Rest API in v. 2021-11-02. "rows" level dissappeared
In older versions there was "rows" level in XML returned from the server in this versions there is no "rows" level, e.g., instead of /data/IVVc/rows/row/ArtCode we have /data/IVVc/row/ArtCode Is it ...
Created byAldevinas Katkus14:43 29 Nov 2021
70
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11:02 1 Dec 2021
Sanjay Parbhoo
REST API accept JSON format
In versions built after 2021-11-02 b18 Update Note from Erik Elmgren: 1. The API now replies with JSON data if you specify: Accept: application/json in the HTTP headers e.g. curl -X GET \ ...
Created byGeorge Costa11:42 2 Nov 2021
50
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REST Api >> Able to sort by index
There is an update note >>> "From Dev 8.5 2020 12 21 b316 -> Bug fixed/feature added: REST API >> Cannot sort by Index that is not the sames as a field name Added "keyname=ActCodeForSale" If you ...
Created byLiina Saar11:54 22 Jan 2021
111
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15:35 17 May 2021
Bror-Erik Kotiranta
Bank files Sweden
Is there anybody looking into swedish bank files. Swedish bank are going over to ISO20022. Nordea as of august 2020 Handelsbanken as of March 2021 SEB as of December 2020 Swedbank (not sure when). ...
Created byBjörn Schwab16:34 27 Oct 2020
77
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08:18 28 Apr 2021
Aldevinas Katkus
REST API >>POSTing an ampersand
Is there a way to PATCH/POST strings containing ampersands? If I try to update a customer name to A & B it sets it to A and misses out everything from the ampersand onwards. Thanks....
Created byPaul Timms16:00 21 Sep 2020
56
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17:28 15 Dec 2020
Paul Timms
Integration with ticketing/helpdesk system
Has anyone integrated SERP with a ticketing/helpdesk system? I'd be interested to know what's been done. The only one I know about is Jira. Thanks....
Created byPaul Timms00:59 12 Sep 2020
41
2
23:09 30 Sep 2020
Swati D.
REST API>>PATCH record in update mode
I have found that if a user is updating a record in SERP, and a PATCH call is made to the same record in the REST API, the API returns a success (200). If the user then saves the record, any updates m...
Created byPaul Timms11:48 22 Sep 2020
19
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20:03 24 Sep 2020
Swati D.
REST API>>PATCH record with multiple fields in main key
Using the REST API, is it possible to PATCH a record which has multiple fields in its main key? An example is DelAddrVc, whose main key consists of CustCode and DelCode. Looking at the manual, PATCHin...
Created byPaul Timms12:32 2 Sep 2020
63
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19:40 22 Sep 2020
Swati D.
Telephony > Integration with Cisco PBX
A customer is using a Cisco BE6000 PBX. What is involved in connecting SERP to it, in order to use the telephony features of SERP (activity creation etc.)?...
Created byPaul Timms12:13 19 Aug 2020
25
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13:34 28 Aug 2020
Simone M.
Problems with outgoing mails linked to Gmail
I'm trying to set up Gmail to send using customer's existing info@acmepropshop.com gmail account, which is the admin account for the domain. I previously had this configuration working when using a ...
Created by20:52 16 July 2020
39
1
11:12 21 July 2020
Simone M.
Documentation TAPI
Hi Looking for technical documentation regarding TAPI. Have customer upgrading to 8.5 and we have questions regarding setup in 8.5. ...
Created byBjörn Schwab10:13 15 May 2020
17
1
11:21 15 May 2020
Zilvinas Suliauskas
Thor Holm Plastvarefabrik, APIX connection
Hi The APIX integration does not work in 20-01-07. "AINEISTOVIRHE: 122239.xml.ehf.xml.0 VIRHE: Tieto '{urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2}BaseQuantity': Tietoa ei...
Created byBjörn Schwab10:38 24 Mar 2020
50
4
15:23 30 Mar 2020
Simone M.
Relational Database Error-Production Order
Hi, Standard ERP 8.2 2016-09-20, Build 84191013 Production Order register is giving an error when shadowed to SQL and it has been working well before. Error; "Failed Executing Prepared Insert, rc: ...
Created by09:41 28 Nov 2018
66
3
21:11 27 Dec 2019
Swati D.
Norwegian Apix integration >> E-Purchase Invoices >> KID number
Problem with Purchase E-Invoice. KID number is not correct. It is added in "Referanse" field in E-Purchas Invoice and then pasted to "KID/referanse" in Purchase Invoice. It is correct in attached pdf ...
Created byKate Kaufmane12:14 24 Jan 2019
45
3
20:11 24 Dec 2019
Swati D.
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