Integrations with third parties
Telephony > Integration with Cisco PBX
Paul Timms
8-19-20
Operating system: Windows
A customer is using a Cisco BE6000 PBX. What is involved in connecting SERP to it, in order to use the telephony features of SERP (activity creation etc.)?
Reply
Carolina Valentino
8-28-20
thanks for contact us, we are checking the issue, i ll contact you soon
Reply
Simone M.
8-28-20
The softphone can connect to any SIP server (it does not have to be an Asterisk server).
The PBX connection contain the address of the SIP server, and the Person card contain the SIP username and password.
Of course in this case, you won't be able to manage the Cisco BE6000 from SERP
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Receipts- Allocating on account amounts to invoices
Lilian Wanyoike
Hi, We have a customer who creates on account receipts against a customer account. Another team is required to allocate these receipts to specific invoice records. Prepayments will not work as t...
15:49 6 Oct 2025
Error 327 Alert hob/hansa.hct is missing
Piotr Wycichowski
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. ...
14:54 19 Sep 2025