Tries to open the client, gets the message that the hansa.hct file is missing from the hob folder - although it is in the folder. It is possible to run the client by double-clicking the .hdf file, but not from the main application icon.
Yes, they extracted from the zip first. This error also happens when you copy a client, whether zipped or not, from one Mac to another. I'm looking at Dejan's latest post, and assuming that this is what is happening.
can you please try to reinstall the client from MyStandard or www.standardinstall.com? As you mentioned maybe it's related to MacOS client issue: https://partners.hansaworld.com/forum/viewmessage/13/3376
Clients have their own cache, and then the server has the shared cache, if you want it kind of black and white.
Presense should be there as far as i know...
Hello Paul,
That is something only HansaWorld can do. But that would help to understand is that causing the problem and - if so - we fix the issue.
Additional information is appreciated.
Yavuz...
