Implementation questions
Failure to Backup or Run Maintenances v8.5
HANSA-INTEGRITY BUSINESS SOLUTIONS IBS
2-2-20
Hi All

In Version 8.5 2020-01-07

Build 85330517

When i try to run a Backup,Run Cashup routine or run any other routine in version 8.5 it fails to finish and hangs.


Also when i am logging init takes time to login it appears like its trying to upload something or connect to a remote server.

2020-02-02 14:25:47 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:25:47 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:25:57 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:25:57 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:26:06 Requesting Lookup address
2020-02-02 14:26:06 IBS Requesting Lookup address

2020-02-02 14:26:09 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:26:09 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:26:19 /THREAD(5) Error: Failed registering upload job

2020-02-02 14:26:19 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***

2020-02-02 14:26:31 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:26:31 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:26:41 /THREAD(5) Error: Failed registering upload job

2020-02-02 14:26:41 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***

2020-02-02 14:26:45 Database not in Live Mode
2020-02-02 14:26:53 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:26:53 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:27:03 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:27:03 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:27:15 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:27:15 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:27:27 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:27:27 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:27:39 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:27:39 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:27:45 Database not in Live Mode
2020-02-02 14:27:49 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:27:49 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:28:01 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:28:01 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:28:13 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:28:13 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:28:23 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:28:23 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:28:35 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:28:35 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:28:45 Database not in Live Mode
2020-02-02 14:28:46 SYSTEM Logoff 192.168.1.131:9980: exception on fd
2020-02-02 14:28:47 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:28:47 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:28:57 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:28:57 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:29:09 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:29:09 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:29:19 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:29:19 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:29:31 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:29:31 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:29:47 IBS Unable to establish connection to: 169.51.66.84:1401 timed out
2020-02-02 14:29:47 IBS Login Failed 192.168.1.131:10025: IBS
2020-02-02 14:29:47 Database not in Live Mode
2020-02-02 14:29:47 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:29:47 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:29:59 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:29:59 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:30:10 IBS Unable to establish connection to: 169.51.66.84:1401 timed out
2020-02-02 14:30:10 IBS Login Failed 192.168.1.131:10025: IBS

2020-02-02 14:30:10 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:30:10 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:30:20 IBS Unable to establish connection to: 169.51.66.84:1401 timed out
2020-02-02 14:30:20 IBS Login Failed 192.168.1.131:10025: IBS
2020-02-02 14:30:32 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:30:32 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:30:42 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:30:42 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:30:45 Database not in Live Mode
2020-02-02 14:30:54 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:30:54 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:31:04 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:31:04 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:31:24 IBS Unable to establish connection to: 169.51.66.84:1401 timed out
2020-02-02 14:31:24 IBS Login @192.168.1.131
2020-02-02 14:31:24 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:31:24 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:31:24 IBS/THREAD(15) Requesting Lookup address
2020-02-02 14:31:35 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:31:35 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:31:45 Database not in Live Mode
2020-02-02 14:31:46 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:31:46 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:31:57 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:31:57 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:32:08 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:32:08 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:32:19 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:32:19 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:32:30 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:32:30 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:32:41 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:32:41 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:32:45 Database not in Live Mode
2020-02-02 14:32:52 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:32:52 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:33:04 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:33:04 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:33:14 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:33:14 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:33:26 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:33:26 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:33:36 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:33:36 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:33:45 Database not in Live Mode

2020-02-02 14:33:48 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:33:48 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:33:58 /THREAD(5) Error: Failed registering upload job

2020-02-02 14:33:58 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***

2020-02-02 14:34:10 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:34:10 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:34:20 /THREAD(5) Error: Failed registering upload job

2020-02-02 14:34:20 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***

2020-02-02 14:34:32 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:34:32 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:34:42 /THREAD(5) Error: Failed registering upload job

2020-02-02 14:34:42 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***

2020-02-02 14:34:45 Database not in Live Mode
2020-02-02 14:34:54 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:34:54 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:35:04 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:35:04 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:35:16 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:35:16 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:35:26 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:35:26 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:35:38 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:35:38 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:35:45 Database not in Live Mode
2020-02-02 14:35:48 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:35:48 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:36:00 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:36:00 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:36:08 Requesting Lookup address
2020-02-02 14:36:08 IBS Requesting Lookup address
2020-02-02 14:36:10 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:36:10 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:36:22 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:36:22 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:36:32 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:36:32 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:36:44 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:36:44 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:36:45 Database not in Live Mode

2020-02-02 14:36:54 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:36:54 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:37:06 /THREAD(5) Error: Failed registering upload job

2020-02-02 14:37:06 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***

2020-02-02 14:37:16 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:37:16 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:37:22 @197.221.254.153:8340 Hal verification failed for: halcust/datadef.hal
2020-02-02 14:37:22 @197.221.254.153:8340 Hal verification failed for: halpatch//hal//Printers/EpsonTMT81F.hal
2020-02-02 14:37:22 @197.221.254.153:8340 Hal verification failed for: halcust//level0//WActions/IVCashVcWAction5.hal
2020-02-02 14:37:22 @197.221.254.153:8340 Hal verification failed for: halcust//level0//WActions/IVCashVcWAction6.hal
2020-02-02 14:37:22 @197.221.254.153:8340 Hal verification failed for: halcust//level0//zimbabwean/customwindows_zwe.hal
2020-02-02 14:37:32 IBS Unable to establish connection to: 169.51.66.84:1401 timed out
2020-02-02 14:37:32 IBS Login Failed 197.221.254.153:8341: IBS
2020-02-02 14:37:32 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:37:32 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:37:38 SYSTEM Logoff 197.221.254.153:8341: the client closed the connection (2)
2020-02-02 14:37:43 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:37:43 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:37:45 Database not in Live Mode
2020-02-02 14:37:54 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:37:54 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:38:05 IBS Unable to establish connection to: 169.51.66.84:1401 timed out
2020-02-02 14:38:05 IBS Login Failed 197.221.254.153:8343: IBS
2020-02-02 14:38:05 /THREAD(5) Error: Failed registering upload job

2020-02-02 14:38:05 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***

2020-02-02 14:38:17 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:38:17 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:38:27 IBS Unable to establish connection to: 169.51.66.84:1401 timed out
2020-02-02 14:38:27 IBS Login @192.168.1.66
2020-02-02 14:38:28 /THREAD(5) service call: LOOKUP to: 169.50.37.53:443 failed with: communications error
2020-02-02 14:38:31 /THREAD(5) *** Cloud Service DSP not found ***
2020-02-02 14:38:31 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:38:31 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
2020-02-02 14:38:32 IBS Logoff @192.168.1.131
2020-02-02 14:38:37 IBS/THREAD(15) Requesting Lookup address
2020-02-02 14:38:39 SYSTEM Logoff 192.168.1.131:10025: the client closed the connection (2)
2020-02-02 14:38:43 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:38:43 /THREAD(5) *** Uploading backup TextBackpups/TB.TXT to cloud storage ***
2020-02-02 14:38:45 Database not in Live Mode
2020-02-02 14:38:53 /THREAD(5) Error: Failed registering upload job
2020-02-02 14:38:53 /THREAD(5) *** Uploading backup TextBackpups\/TB.TXT to cloud storage ***
Reply
Michael W.
2-3-20
Hi There

We are aware of this issue, and have made a fix for it. The fix in in Standard ERP version 2020-01-07 Build 321 and higher.

This build will be released soon.

A work around for this issue is to rename the backup TB.txt in the backup folder. I suggest the backup be renamed to include the date it was created.

Renaming the backup prevents the process from finding TB.txt, and thus it will not try to upload anything.

Best regards,


HansaWorld Support
Reply
Aldevinas Katkus
2-6-20
Are you experiencing the same as in my case https://partners.hansaworld.com/forum/viewmessage/2/2901 ?
Reply
Maricelle B.
2-6-20
Good day Jabu,

As per our discussion can you please confirm if the Backup is not completing or if its the upload to cloud storage which we discussed?

Please also review the post listed above to see if its the same as your problem?

Best regards,


Maricelle
Reply
HANSA-INTEGRITY BUSINESS SOLUTIONS IBS
2-6-20
Created byAldevinas Katkus09:24 6 Feb 2020
Are you experiencing the same as in my case https://partners.hansaworld.com/forum/viewmessage/2/2901 ?

Hi Aldevinas Katkus

Its the same issue all routines and exports are giving me the result

Reply
HANSA-INTEGRITY BUSINESS SOLUTIONS IBS
2-6-20
Created byAldevinas Katkus09:24 6 Feb 2020
Are you experiencing the same as in my case https://partners.hansaworld.com/forum/viewmessage/2/2901 ?

Hi Aldevinas Katkus

Its the same issue all routines and exports are giving me the result

Reply
Håvar Falck-Andersen
2-7-20
Is there a way to disable the cloud upload of backups ?
Reply
Michael W.
2-10-20
Hi Håvar

Unfortunately there is not a way to disable the upload of the backups. The upload should not be occurring. As per my answer above, this is a bug, that we have made a fix for, and will release a new build as soon as possible.


You can however move the backup created daily, to a different folder. This will prevent the server attempting the upload as it will not find anything. This will have to be done each time a backup is created in the folder chosen for backups.

Best Regards,

HansaWorld Support
Reply
Håvar Falck-Andersen
2-18-20
Still no new release to fix this ?
Reply
Maricelle B.
2-19-20
Hi Håvar,

We will update this post as soon as we released version with a fix for the above.

Best regards,

Maricelle
Reply
Martins Ebersteins
2-26-20
Hi,

I am quite certain it is fixed in 85330521

Martins.
Reply
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