Q&A
Windows 11 version 22H2
Kate Kaufmane
2022-10-25
Operating system: Windows
Is SERP supported on new Windows version?
Customer complained that after updating Windows 11 to version 22H2, all menu buttons in Standard ERP stopped responding. “File | Edit | Record | Vindu | Window” and perhaps most importantly, “Create” simply does nothing when clicked on.

Customer tried to reinstall client, but it didn't help.
Reply
Giedrius Kurlavicius
2022-10-25
What SERP version client is using?

SERP 2022-09-20 version was tested and works on Windows 11 22H2
Reply
Kate Kaufmane
2022-10-26
Hi,

Customer is on 2022-03-03 version
Reply
Giedrius Kurlavicius
2022-10-26
Tested SERP 2022-03-03 version both standalone and server/client and not able to replicate issue.

Any one else has experienced such issue?
Reply
Kate Kaufmane
2022-10-26
Created byGiedrius Kurlavicius08:42 26 Oct 2022
Tested SERP 2022-03-03 version both standalone and server/client and not able to replicate issue. Any one else has experienced such issue?
Not that I know of. I have only heard from this one customer.
Reply
Kate Kaufmane
2022-11-21
This can be marked as done for now, customer updated again and the problem seems to have disappeared.
Reply
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