Initiating a call from SERP using Teams
TrustiTech Solutions Ltd
2022-08-31
Operating system: Windows
Hi,

Is there a way to initiate a call from Standard ERP when pressing the Call button (or create a new button), that would use Teams to initiate a phone call.

Looking for someone who has done this before using the MS Graph APIs.

Thanks,

Mohammed
2022-09-05
Hello,

This is not a standard feature in Standard ERP. It might be doable with HAL using push button and Real Time Interfacing webcall to the appropriate api.

Burti might have done some developments with similar functionality. Please try to contact them directly.

Brgds,
Rasmus
Brittany McGrath
2022-10-19
Hi Mohammed,
Can you please confirm if you still require assistance with this?
Thank you.
TrustiTech Solutions Ltd
2022-10-19
Created byBrittany McGrath03:26 19 Oct 2022
Hi Mohammed, Can you please confirm if you still require assistance with this? Thank you.
This has not been resolved. The customer has found a workaround.

Thanks,
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Piotr Wycichowski
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. ...
14:54 19 Sep 2025
Piotr Wycichowski
What version of SERP is ready for Tahoe? /Piotr W....
13:55 18 Sep 2025