Q&A
THREAD Message in logs
Sanjay Parbhoo
7-28-21
Operating system: macOS
Hi

We are seeing the following message in the logs.

/THREAD(4) GetDSData http request failed with http status 0


Please could you let us know what this refers to?

Reply
Nejc R.
8-3-21
This is calling downloadinfo.hansaworld.com and its attempting to get information about the machine its running on (public IP & country). In some cases used for download sessions.
Reply
Brittany McGrath
9-6-21
HI Sanjay,

Following up to see if Nejc's response has helped with your question or if you require additional assistance?

Kind regards,
Brittany (HansaWorld)
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Received External E-mail without proper attachments
Piotr Wycichowski
Hi, Some incoiming external e-mails, like invitation for scheduled Zoom meeting, comes with special attachement .ics to create an event in calendars. When such e-mail is received by SERP mail syste...
15:43 12 Sep 2025
Use External Mail Software
Piotr Wycichowski
Hi, I checked option "Use External Mail Software" in setting "Mail and Conferences Settings" in module "Mail and Conferences". When I create an invoice email I have a ...
17:38 8 Aug 2025