Q&A
Attaching Records using the paper clip
Sanjay Parbhoo
9-25-19
8.5 2019.07.15
Windows Clients

Hi,

Our customer has some clients who are intermittently not able to link records to each other by dragging and dropping the paperclip icon from one record to another.

If they try at a later time, they are able to. I just saw this. Also, another user on another machine was able to with the same records are the same time.

Seems to be a client issue. Is this a known issue?

- Sanjay
Reply
Michael W.
9-26-19
Hi Sanjay

I haven't been able to find bugs logged that refer to the exact behaviour you describe. We do know of an issue linking emails to activities and an issue attaching to shared registers.

Do you know if this is affecting specific records, or does it affect multiple records but only intermittently?

Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Re: customised UserVc problems
David Delač
Hi Aldevinas, Please post your customisations so I can help you....
11:40 20 Feb 2025
Re: Order Classes and automatic Activities for Service Orders
Piotr Wycichowski
The register for Order Classes is common for Sales orders and Service orders. When I set an Order Class to create an Activity - it works for Sales Order, while for Service Orders - not. Is any setting...
09:30 18 Feb 2025