Other Ideas
Server overload issues
Mārcis Krūmiņš
11-14-19
Filter server overload issues

Customer: Filter (Client code: 371000013)
SERP Version: 8.5-2019-09-15-1019
Hosting server: WIN Server 2016 Standart
ON: --verbosity=debug-detailed
Log files: ttps://burti.lv/public/custhweinstall/filter_hob.zip

Issue:
Logfile flooded with log text "Already registered". At that time the server is overloaded. CPU 100%
Events like this may happen when users log in. In many cases when "AG" users login:

There are several companies and the user "AG" is in three of them
StandardID
1) andres.grigor@filter.ee
2) andres.grigor@filter.eu
3) andris.griskovs@filter.lv

When looking at the report (Email and Conferences >> report >> Email validation status), the StandardID
andres.grigor@filter.eu is not Validated
but when looking System >> Persons >> Create >> Check Email address - email is Validated

Could the issue be related to the validation process?
Can't repeat on the test server
Reply
Mārcis Krūmiņš
11-15-19
Parts of today's log file


2019-11-15 10:19:54 (6) AG CallHal("EmailValidationStatusWithStdID")
2019-11-15 10:19:54 (6) AG CallHal("ValidateUserEmailAddressRemote")
2019-11-15 10:19:54 (6) AG CallHal("FindService")

2019-11-15 10:19:54 (6) AG ENABLER: get functionality SERVICE_HANSAWORLD_ID_CHECK already resolved to 2
2019-11-15 10:19:54 (6) AG LOOKUP: FindService_New in cache HANSAWORLD_ID_CHECK
2019-11-15 10:19:54 (6) AG LOOKUP: FindService_New resolved HANSAWORLD_ID_CHECK to 169.51.66.84:1401/HTSCheckHansaWorldID.hal
2019-11-15 10:19:54 (6) AG sending sync vi_mpGetHWIDPassword3 no 17
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84

2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:55 (6) AG Login Failed 213.219.110.234:50108: AG
2019-11-15 10:19:56 (2) AUSRA CompareMatrix (vc name on next line) sizes differs arsz: 3216, h1: 4560, h2: 4560
2019-11-15 10:19:56 (2) AUSRA CompareField vc: QTVc field: Math differs, "" <> ""
2019-11-15 10:19:56 (2) AUSRA CompareMatrix (vc name on next line) sizes differs arsz: 3216, h1: 4560, h2: 4560
2019-11-15 10:19:58 (6) AG CallHal("EmailValidationStatusWithStdID")
2019-11-15 10:19:58 (6) AG CallHal("ValidateUserEmailAddressRemote")
2019-11-15 10:19:58 (6) AG CallHal("FindService")
2019-11-15 10:19:58 (6) AG ENABLER: get functionality SERVICE_HANSAWORLD_ID_CHECK already resolved to 2
2019-11-15 10:19:58 (6) AG LOOKUP: FindService_New in cache HANSAWORLD_ID_CHECK
2019-11-15 10:19:58 (6) AG LOOKUP: FindService_New resolved HANSAWORLD_ID_CHECK to 169.51.66.84:1401/HTSCheckHansaWorldID.hal
2019-11-15 10:19:59 (6) AG sending sync vi_mpGetHWIDPassword3 no 17
2019-11-15 10:19:59 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 10:19:59 (6) AG slot 4242854: set usage to normal
2019-11-15 10:19:59 (6) AG Login @192.168.2.41
2019-11-15 10:19:59 (6) AG Login Slot: 4242854 Session: -14
2019-11-15 10:19:59 (6) AG TIMINGS: blocking slow web-call (2) to https://169.51.66.84:443/HTSValidEMailTest.hal took 0.4 seconds
2019-11-15 10:19:59 (6) AG dumping stack due to slow webcall

2019-11-15 10:19:59 (6) AG --------------------------------------------------
2019-11-15 10:19:59 (6) AG 0 0x000000014044F652 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 1 0x0000000140414991 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 2 0x00000001404155C4 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 3 0x0000000140415BB9 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 4 0x00000001403EE50B - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 5 0x00000001403C51FA - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 6 0x00000001403C7826 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 7 0x00000001403BFEFE - 0x0000000000000000

2019-11-15 10:19:59 (6) AG 8 0x00000001403C00DE - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 9 0x00000001403C0228 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 10 0x00000001403D6C26 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 11 0x00000001402A0530 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 12 0x00000001402AC30D - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 13 0x00000001402B4C68 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 14 0x00000001402BBFC9 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 15 0x00000001402BD5F9 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 16 0x00000001402BDF8A - 0x0000000000000000

2019-11-15 10:19:59 (6) AG 17 0x00000001402BE90C - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 18 0x0000000140453963 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 19 0x0000000140454AB0 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 20 0x0000000140455366 - 0x0000000000000000
2019-11-15 10:19:59 (6) AG 21 0x00007FF9AD963ED2 LsaFreeMemory - 0x00007FF9AD9639C0

2019-11-15 10:19:59 (6) AG 22 0x00007FF9AC8A84D4 BaseThreadInitThunk - 0x00007FF9AC8A84C0
2019-11-15 10:19:59 (6) AG 23 0x00007FF9ADC5E8B1 RtlUserThreadStart - 0x00007FF9ADC5E890
2019-11-15 10:19:59 (6) AG --------------------------------------------------
2019-11-15 10:19:59 (6) AG
2019-11-15 10:19:59 (6) AG dump of call stack
2019-11-15 10:19:59 (6) AG 0000000004661246 + 5437 amainhal/LookupService53.hal: INTERNALSERVICEREQUESTSYNC
2019-11-15 10:19:59 (6) AG 000000000468E14A + 34482 amainhal/HTSCCTools2.hal: SENDCHECKUSEREMAILADDRESS
2019-11-15 10:19:59 (6) AG 000000000DB60293 + 33263 halcust/level0/Tools\RemoteTools.hal: DOCHECKUSEREMAILADDRESSREMOTE
2019-11-15 10:19:59 (6) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 1632 ,execp->stackSz: 2016
2019-11-15 10:20:00 (6) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 2016 ,execp->stackSz: 1632
2019-11-15 10:20:01 (6) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 1632 ,execp->stackSz: 2736
2019-11-15 10:20:01 (6) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 2736 ,execp->stackSz: 2352
2019-11-15 10:20:05 (1) SJ CompareMatrix (vc name on next line) sizes differs arsz: 820, h1: 9728, h2: 1216

2019-11-15 10:20:05 (1) SJ CompareField vc: PUVc field: Math differs, "" <> ""
2019-11-15 10:20:05 (1) SJ CompareMatrix (vc name on next line) sizes differs arsz: 820, h1: 9728, h2: 1216

2019-11-15 10:20:10 (1) HTSCSGetEInvoiceStatusRemoveIdleTask: blocking removal of IdleTask.
2019-11-15 10:20:13 (2) AUSRA CompareMatrix (vc name on next line) sizes differs arsz: 3816, h1: 6272, h2: 5376
2019-11-15 10:20:13 (2) AUSRA CompareField vc: ORVc field: Math differs, "" <> ""
2019-11-15 10:20:13 (2) AUSRA CompareMatrix (vc name on next line) sizes differs arsz: 3816, h1: 6272, h2: 5376
2019-11-15 10:20:14 (1) Already registered
2019-11-15 10:20:14 (1) Already registered
2019-11-15 10:20:14 (1) Already registered
2019-11-15 10:20:14 (1) Already registered
2019-11-15 10:20:14 (1) Already registered
2019-11-15 10:20:14 (1) Already registered



------------------------------------------



2019-11-15 09:53:24 (1) AG CallHal("EmailValidationStatusWithStdID")
2019-11-15 09:53:24 (1) AG CallHal("FindService")

2019-11-15 09:53:24 (1) AG ENABLER: get functionality SERVICE_HANSAWORLD_ID_CHECK already resolved to 2
2019-11-15 09:53:24 (1) AG LOOKUP: FindService_New in cache HANSAWORLD_ID_CHECK
2019-11-15 09:53:24 (1) AG LOOKUP: FindService_New resolved HANSAWORLD_ID_CHECK to 169.51.66.84:1401/HTSCheckHansaWorldID.hal
2019-11-15 09:53:24 (1) AG sending sync vi_mpGetHWIDPassword3 no 15
2019-11-15 09:53:24 (1) AG waiting for reply from server: 169.51.66.84
2019-11-15 09:53:24 (1) AG slot 4242852: set usage to normal

2019-11-15 09:53:24 (1) AG Login @10.0.0.178

2019-11-15 09:53:24 (1) AG Login Slot: 4242852 Session: -2
2019-11-15 09:53:25 (6) JH GetTyps TXServiceReplyVc,gp->gOldStackSize: 1152 ,execp->stackSz: 2736
2019-11-15 09:53:25 (6) JH GetTyps TXServiceReplyVc,gp->gOldStackSize: 2736 ,execp->stackSz: 2352
2019-11-15 09:53:25 (6) JH GetTyps NotepadVc,gp->gOldStackSize: 2352 ,execp->stackSz: 1632
2019-11-15 09:53:26 (2) RASA RecordCheckError, vc: POVc field: ShipDeal record 20191109 error: 1 text: ".Enter Ship Deal"

2019-11-15 09:53:27 (1) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 1632 ,execp->stackSz: 2736
2019-11-15 09:53:27 (1) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 2736 ,execp->stackSz: 2352
2019-11-15 09:53:32 (1) CallHal("burti_TimedEvents")
2019-11-15 09:53:33 (4) GetTyps NotepadVc,gp->gOldStackSize: 2352 ,execp->stackSz: 1680
2019-11-15 09:53:33 (4) GetTyps TXServiceReplyVc,gp->gOldStackSize: 1680 ,execp->stackSz: 1632
2019-11-15 09:53:33 (4) StopSendingERecords(): rerror=Jūsu reģistrācija nesakrīt ar mūsu kontaktinformāciju, mēģiniet reģistrēties vēlreiz vai sazinieties ar HansaWorld biroju., errordesc=You need to specify customer code in Internet Enabler
2019-11-15 09:53:33 (4) Jūsu reģistrācija nesakrīt ar mūsu kontaktinformāciju, mēģiniet reģistrēties vēlreiz vai sazinieties ar HansaWorld biroju.You need to specify customer code in Internet Enabler
2019-11-15 09:53:47 (1) Already registered
2019-11-15 09:53:47 (1) Already registered
2019-11-15 09:53:47 (1) Already registered
2019-11-15 09:53:47 (1) Already registered




------------------------------------------




2019-11-15 07:56:24 (6) slot 4243177: clear
2019-11-15 07:56:24 (6) slot 4243177: allocated

2019-11-15 07:56:24 (6) slot 4243177: set usage to duringlogin
2019-11-15 07:56:24 (6) slot 4243177: set session to 362 from DoRegisterAtSV
2019-11-15 07:56:24 (6) Incoming Connection from: 213.219.110.234:55619
2019-11-15 07:56:24 (6) AG CallHal("EmailValidationStatusWithStdID")
2019-11-15 07:56:24 (6) AG CallHal("ValidateUserEmailAddressRemote")
2019-11-15 07:56:24 (6) AG CallHal("FindService")
2019-11-15 07:56:24 (6) AG ENABLER: get functionality SERVICE_HANSAWORLD_ID_CHECK already resolved to 2
2019-11-15 07:56:24 (6) AG LOOKUP: FindService_New in cache HANSAWORLD_ID_CHECK
2019-11-15 07:56:24 (6) AG LOOKUP: FindService_New resolved HANSAWORLD_ID_CHECK to 169.51.66.84:1401/HTSCheckHansaWorldID.hal
2019-11-15 07:56:24 (6) AG sending sync vi_mpGetHWIDPassword3 no 1022

2019-11-15 07:56:25 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:25 (6) AG Login Failed 213.219.110.234:55619: AG

2019-11-15 07:56:30 (6) AG CallHal("EmailValidationStatusWithStdID")
2019-11-15 07:56:30 (6) AG CallHal("ValidateUserEmailAddressRemote")

2019-11-15 07:56:30 (6) AG CallHal("FindService")
2019-11-15 07:56:30 (6) AG ENABLER: get functionality SERVICE_HANSAWORLD_ID_CHECK already resolved to 2
2019-11-15 07:56:30 (6) AG LOOKUP: FindService_New in cache HANSAWORLD_ID_CHECK
2019-11-15 07:56:30 (6) AG LOOKUP: FindService_New resolved HANSAWORLD_ID_CHECK to 169.51.66.84:1401/HTSCheckHansaWorldID.hal
2019-11-15 07:56:30 (6) AG sending sync vi_mpGetHWIDPassword3 no 1022
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84

2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84

2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84

2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84

2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:30 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84

2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84

2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84

2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG waiting for reply from server: 169.51.66.84
2019-11-15 07:56:31 (6) AG slot 4243177: set usage to normal

2019-11-15 07:56:31 (6) AG Login @192.168.2.41
2019-11-15 07:56:31 (6) AG Login Slot: 4243177 Session: -14
2019-11-15 07:56:31 (6) AG TIMINGS: blocking slow web-call (2) to https://169.51.66.84:443/HTSValidEMailTest.hal took 0.3 seconds
2019-11-15 07:56:31 (6) AG dumping stack due to slow webcall
2019-11-15 07:56:31 (6) AG --------------------------------------------------
2019-11-15 07:56:31 (6) AG 0 0x000000014044F652 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 1 0x0000000140414991 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 2 0x00000001404155C4 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 3 0x0000000140415BB9 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 4 0x00000001403EE50B - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 5 0x00000001403C51FA - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 6 0x00000001403C7826 - 0x0000000000000000

2019-11-15 07:56:31 (6) AG 7 0x00000001403BFEFE - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 8 0x00000001403C00DE - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 9 0x00000001403C0228 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 10 0x00000001403D6C26 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 11 0x00000001402A0530 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 12 0x00000001402AC30D - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 13 0x00000001402B4C68 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 14 0x00000001402BBFC9 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 15 0x00000001402BD5F9 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 16 0x00000001402BDF8A - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 17 0x00000001402BE90C - 0x0000000000000000

2019-11-15 07:56:31 (6) AG 18 0x0000000140453963 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 19 0x0000000140454AB0 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 20 0x0000000140455366 - 0x0000000000000000
2019-11-15 07:56:31 (6) AG 21 0x00007FF9AD963ED2 LsaFreeMemory - 0x00007FF9AD9639C0
2019-11-15 07:56:31 (6) AG 22 0x00007FF9AC8A84D4 BaseThreadInitThunk - 0x00007FF9AC8A84C0
2019-11-15 07:56:31 (6) AG 23 0x00007FF9ADC5E8B1 RtlUserThreadStart - 0x00007FF9ADC5E890
2019-11-15 07:56:31 (6) AG --------------------------------------------------

2019-11-15 07:56:31 (6) AG
2019-11-15 07:56:31 (6) AG dump of call stack
2019-11-15 07:56:31 (6) AG 0000000004661246 + 5437 amainhal/LookupService53.hal: INTERNALSERVICEREQUESTSYNC

2019-11-15 07:56:31 (6) AG 000000000468E14A + 34482 amainhal/HTSCCTools2.hal: SENDCHECKUSEREMAILADDRESS
2019-11-15 07:56:31 (6) AG 000000000DB40293 + 33263 halcust/level0/Tools\RemoteTools.hal: DOCHECKUSEREMAILADDRESSREMOTE
2019-11-15 07:56:31 (6) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 1680 ,execp->stackSz: 2016
2019-11-15 07:56:33 (6) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 2016 ,execp->stackSz: 2736
2019-11-15 07:56:33 (6) AG GetTyps TXServiceReplyVc,gp->gOldStackSize: 2736 ,execp->stackSz: 2352

2019-11-15 07:56:33 (6) AG GetTyps NotepadVc,gp->gOldStackSize: 2352 ,execp->stackSz: 1632
2019-11-15 07:56:35 (2) CallHal("CallTXIdleTasks")
2019-11-15 07:56:52 (2) Already registered
2019-11-15 07:56:52 (2) Already registered
2019-11-15 07:56:52 (2) Already registered
2019-11-15 07:56:52 (2) Already registered
Reply
Tomas J.
11-15-19
Hello,

first i would test on 2019-09-15 released build, which is currently 1103 build.
Secondly i would try to change
StandardID
1) andres.grigor@filter.ee >>AG

2) andres.grigor@filter.eu >>AG1
3) andris.griskovs@filter.lv >> AG2

As log file should not overload CPU to 100%.
So it can be related to memory leak.

1. st - What i would try. disable --verbosity=debug-detailed, see at what periods log is filled. Log fills till 100 MB, and should new one be created. Check if this is done properly. If logs, are filled, and replaced with new ones. If all of this is working fine, it might be memory leak.

2. nd - please restart server several times per day, meaning in the morning before work, and during lunch if possible and evening. If after these restarts all is working fine for several hours or days, but if no restart and CPU goes to 100% it's a memory leak.

Regards,

Tomas, Hansaworld support


Reply
Swati D.
12-3-19
Hello Marcis

Is your problem resolved now?

Swati
HW Support
Reply
Mārcis Krūmiņš
12-3-19
Hi!

1. a server update is too time-consuming
2. disable --verbosity=debug-detailed - did not resolve the issue
3. restart server several times per day - In my mind, this is not a solution

I have made a separate account for AG - AG1, global users only. This seems to have helped, but there is a bug with StandardID. If I manage to replicate the issue, I will report.
Reply
Swati D.
12-5-19
Hi Marcis

Tomas asked if you can test with 2019-09-15 released build, which is currently 1103 build.

The restarts were not advised as a solution but rather a test to see if there is a memory leak

Kindly reread Tomas's suggestions and advise

Thanks

Swati

HW Support

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