Failed to download version. Please try different country
Sanjay Parbhoo
11-19-19
Hi

We are getting the message below when trying to get a new client from My Standard


Failed to download version. Please try different country

Any ideas?
Simone M.
11-21-19
Hi Sanjay,
it happens when on StandardInstall.com, that package it's not available anymore.

It should be available, but it's not.
I've just reported internally this problem and as a work around you can update your server to a different build or release.

Regards,

HansaWorld Support
Swati D.
12-3-19
Hi Sanjay

Is this resolved now?


Or do you still need assistance?

Swati
HW Support
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Back to the list
Latest Posts
Piotr Wycichowski
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. ...
14:54 19 Sep 2025
Piotr Wycichowski
What version of SERP is ready for Tahoe? /Piotr W....
13:55 18 Sep 2025