Gateway client's backup
Piotr Wycichowski
8-6-20
Operating system: macOS
Hi!

We use external Gateway e-mail system. The GATE client is run as GUI client, not -Slave process.
As I know, some important data is stored in HANSA.HDB file in Gateway client installation.
Up to version 8.4 I was able to make backup TXT file from this HANSA.HDB.
Now, in version 8.5 - I can't. I haven't found any workaround.
If I do not want to use autoupdate functionality, is there any method to export such backup?
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Yavuz Yigiterhan
More explanation @Paul: When the issue occurs, should see if restarting presence or lookup helps. If so - that is the issue and should be sorted. First need to ensure that that is the issue...
07:18 2 July 2025
Arzu Erdogdu
Hello! You can mark it as closed as option. If document is connected with other documents you can not delete it so you will not be able to delete PO, as you will not be able to remove Goods receipt...
09:29 13 Jun 2025