Re: email is not put into the queue
Tomas J.
9-6-17
Hello,

Internal gateway has option only for sending out emails.
You can send mail through the internal gateway, but you can't receive.

Has the customer ticked "lock and send mails automatically "?


If not, then they have to choose Operations>>Send Email from the mail.


Best regards,

Hansaworld support
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Yavuz Yigiterhan
More explanation @Paul: When the issue occurs, should see if restarting presence or lookup helps. If so - that is the issue and should be sorted. First need to ensure that that is the issue...
07:18 2 July 2025
Arzu Erdogdu
Hello! You can mark it as closed as option. If document is connected with other documents you can not delete it so you will not be able to delete PO, as you will not be able to remove Goods receipt...
09:29 13 Jun 2025