Can't launch Android client
Katrīne Žunna-Veličko
6-1-20
Operating system: Android
Hi,


We have an issue:
1. Server is located at client side.
* Customer can't connect with Android client. Gets message 326 and white screen. For second time application crashes.
* I can connect with Android client to his server. Can log out and log in as many times as I want successfully.
** Customer have granted access to my IP address.



2. Server is location in our Cloud Controller.
* Customer can connect with Android client.
* I can connect with Android client.


On both servers have same version and HAL code.
* Defined same HAL rules

What could be the reason why customer can't connect to his own server successfully? Tip where to look?
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Bror-Erik Kotiranta
Clients have their own cache, and then the server has the shared cache, if you want it kind of black and white. Presense should be there as far as i know...
10:55 7 July 2025
Yavuz Yigiterhan
Hello Paul, That is something only HansaWorld can do. But that would help to understand is that causing the problem and - if so - we fix the issue. Additional information is appreciated. Yavuz...
10:45 7 July 2025