Re: Re: Problem connecting to smtp office365
Michael W.
2020-05-05
Hi Bjorn

The SSL checkbox must NOT be ticked when using the Office 365 / Outlook SMTP credentials.
Please also ensure that the Office 365 / outlook domain used in the SMTP settings matches the domain of email addresses saved against each person record > Sales tab.

The other details Giuseppe gave you are correct:


SMTP adress: smtp.office365.com
Port: 587

user address: postmaster@mydomain.com
password: your Office365 admin password

Best regards,


Hansaworld Support
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Piotr Wycichowski
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. ...
14:54 19 Sep 2025
Piotr Wycichowski
What version of SERP is ready for Tahoe? /Piotr W....
13:55 18 Sep 2025