Returning a prepayment
Eberstein Business Solutions
1-20-20
Hello,

One of our customers made a prepayment but now wants to return that prepayment.
System does not allow to have the same prepayments with a negative value. How do they return a prepayment?

Customer version: Standard ERP 8.5 2019-07-15 (85320313)

Best regards.
Reply
Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Receipts- Allocating on account amounts to invoices
Lilian Wanyoike
Hi, We have a customer who creates on account receipts against a customer account. Another team is required to allocate these receipts to specific invoice records. Prepayments will not work as t...
15:49 6 Oct 2025
Error 327 Alert hob/hansa.hct is missing
Piotr Wycichowski
Hi! I am not able to run SERP client on Mac (Sonoma), when the folder is outside of Applications. When and why it happens? I know, that some users with the same system haven't such problem. ...
14:54 19 Sep 2025