Forum - Importing a company backup into company slot 5

Importing a company backup into company slot 5

Sanjay Parbhoo

8-1-17

Hi

I am struggling to import a company backup into company number 5. This am empty company that I will import the company backup into.

I am using the GUI standalone, logging into the company 5, I have setup global users to access this company.

Every time I try to go to system>>imports the import window is for company 3 not 5.

I did this without any issue for company 1 but company 5

So, please may I have the correct procedure for importing a company backup into a company slot. A terminal command would be preferable really.

Thanks

Tayla

8-22-17

Hi Sanjay,

You are following the correct procedure for importing a company backup.

As previously discussed: We determined that the company number is brought in from the company backup, i.e if the previous company was Company 3 and you try to import it into Company 5, it will import in into company 3.

This may be a bug and would need to be tested further to clarify. I would need the Standard ERP version that the database was exported from and the version of Standard ERP that it was imported into.

Kind Regards,
Tayla Anniciello

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