Re: Database Damaged
Gastón Salomone
12-14-18

This code was tested during a long time but not with a high amount of users using the system.

There was no modifications at database structure and only some about reports.

Once the client decided to go alive, we only import updated backup and go alive.
But as soon the users start to work, randomly the system crash in that way.

The question is:
* Is this a Memory problem because some data inside the database ?
* This is not a D4Index, so if Expo/Impo does not solve the problem, How I can detect wich is the data that is damaging the database.
How I can know in wich register is the record ?
* D4SegmentGetSize and all errors shown below are related to Memory, Index, Database Structure, massive Cache ?

* Why is this message appearing and What is counting backwards ? "Level 1 processed -64.69 percent, found 43 996 records" ….

* There is no similar bug/error/message in all HW reference about D4Index/D4Disk so I´m not able to understand the source of the problem.
Can HW tell me to what process this error is related ?

regards


Leave Comment
You can subscribe to notifications for this post by selecting the 'star' icon on the top right corner of the post.
Latest Posts
Yavuz Yigiterhan
More explanation @Paul: When the issue occurs, should see if restarting presence or lookup helps. If so - that is the issue and should be sorted. First need to ensure that that is the issue...
07:18 2 July 2025
Arzu Erdogdu
Hello! You can mark it as closed as option. If document is connected with other documents you can not delete it so you will not be able to delete PO, as you will not be able to remove Goods receipt...
09:29 13 Jun 2025