Very important is to Stop the server before restoring to backup. So:
1. login to Mystandard portal
2. Choose server and Stop it (status will changed to Not running)
3. Choose List of Backups (window of Backup folder will open)
4. Choose backup/file you want to import in click on "Reset to backup" button (status will changed to Importing Backup)
5. After status is changed to Not running, you can Start the server (status will changed to Running)
Regards
HansaWorld Team