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Standard ERP on Android
Hi, I am trying this since years with different Servers, different SERP versions and always the same result. I go to the google play store, I download the latest Stamdard ERP app. I start the app, ...
Created byKevin Stepper10:18 3 Nov 2021
29
4
14:23 10 Nov 2021
Bror-Erik Kotiranta
Messages in the logs
Hi, The logs are being filled with the messages shown below. This is the latest release. 1. What do they mean? 2. Is there a way to stop this logging? 2021-07-27 11:55:37 MM sz: 27MB, no. li...
Created bySanjay Parbhoo10:21 28 July 2021
95
7
14:21 10 Nov 2021
David Delač
Mails being overwritten
A customer reported that when they created a mail from a sales order, it also linked an unrelated purchase order (record and PDF) to the mail record. Looking at the mail history, the first entry is "R...
Created byPaul Timms18:38 5 Oct 2021
67
7
14:20 10 Nov 2021
Bror-Erik Kotiranta
Database size increaising exponentially
Hi A customer has a database that is increaising size every day by a 1 or 3 GB. I found that RecordHistory data of Items record, is enabled and every two o three seconds is storing a new update recor...
Created byGastón Salomone15:22 14 Oct 2021
47
2
14:04 10 Nov 2021
Bror-Erik Kotiranta
Incoming e-invoice without tax code
Hi! A problem I have seen many times in Finland regarding incoming e-invoices. For some reason, invoices that do not have a VAT code are sometimes received and then you manually have to write it in t...
Created byChristian09:44 6 Sep 2021
37
2
10:45 8 Nov 2021
Bror-Erik Kotiranta
Alerts for Specific Customers atleast before open invoice payment date
Hi, Does Standard ERP have a functionality where we can send a customer an alert email some duration eg one week before the open invoices expected payment date? Regards, Lilian...
Created byLilian Wanyoike12:23 27 Oct 2021
29
2
09:46 2 Nov 2021
Lilian Wanyoike
Problems with e-invoicing
Hello, A Standard ERP customer from Finland has problems with e-invoicing that need to be resolved asap. Invoices sent by Aksel & Son Oy (35802411) to Finarconsulting Oy FINAR (3585862) have started ...
Created by15:13 16 Aug 2021
61
3
09:31 2 Nov 2021
Bror-Erik Kotiranta
Maximum number of users already logged in
Good day, The Customer has multiple companies and Concurrent users. They Phones and said they get the Message "Maximum number of users already logged in". I checked the Log and only One user is logg...
Created byReino Botha14:25 27 Sep 2021
40
2
09:26 2 Nov 2021
Bror-Erik Kotiranta
Optimal block size in raid set for Hansa.hdb
Hello, We are launching new server on MacOS 11.6 with 8 SSD disks in Raid 10. It will be used as a Standard ERP server. We were wondering what disk block size uses Standard ERP for the database? Or j...
Created by12:03 23 Sep 2021
59
3
09:08 2 Nov 2021
Bror-Erik Kotiranta
macOS Monterey
Hi, Does HW officially support macOS Monterey? ...
Created bySanjay Parbhoo10:38 26 Oct 2021
35
1
15:39 29 Oct 2021
Johan Smidebrant
API
Good day. Getting this Error on API Request. Setup 100% as per REST API v2.2 Request / Response GET /api/1/NotepadVc HTTP/1.1 Host: 160.119.100.165:1540 Content-length: 0 Authorization: Bearer CE...
Created byReino Botha10:52 18 Oct 2021
56
3
14:25 22 Oct 2021
Aldevinas Katkus
UK > MTD > Applying for Access Token
Version 8.5 2021.07.30 Hi, The customer is trying to register for MTD for the first time. They have all the required access rights. When they click "Request Access Token" an internet explorer win...
Created bySanjay Parbhoo12:26 12 Oct 2021
37
2
12:44 12 Oct 2021
Sanjay Parbhoo
Delivery mark in salesorder
Hi! did an upgrade to Standard ERP 85390313 and customer asked why their sales order who is in fact delivered still is not marked as delivered in sales order window? I checked the sales order and it ...
Created byChristian11:50 2 Sep 2021
44
2
07:11 28 Sep 2021
Brittany McGrath
changing fiscal years with no Transactions numbering defined
We need to change fiscal years so that it will be like: 2020-01-01:2021-03-31 <<<15 months 2021-04-01:2022-03-31 The client had no number series defined for NL transactions and some transactions dis...
Created byAldevinas Katkus13:20 27 May 2021
59
6
15:21 9 Sep 2021
Aldevinas Katkus
THREAD Message in logs
Hi We are seeing the following message in the logs. /THREAD(4) GetDSData http request failed with http status 0 Please could you let us know what this refers to? ...
Created bySanjay Parbhoo13:36 28 July 2021
46
2
21:41 6 Sep 2021
Brittany McGrath
Technics > Program Mode > Timeout fields
There are two fields in Program Mode labelled "Timeout (minutes)". One is for HTTP connections and the other is for web sessions. What is the technical difference between them please?...
Created byPaul Timms12:48 22 July 2021
44
2
21:40 6 Sep 2021
Brittany McGrath
Buil 85380087
Hi! I did a test upgrade today and noticed a bug, when I tried to make a purchase order from salesorder nothing happens. In our production version build 85330524 it works. When I make a new purchase ...
Created byChristian13:34 6 Aug 2021
46
2
15:37 11 Aug 2021
Reino Botha
SERP is importing something itself
8.5 2021-01-13 (build 85350467) what all those "done importing tag" mean? Especially, "done importing tag "company4" starting with tag "Demo" - does it tries to import Demo??? I was stopping the ser...
Created byAldevinas Katkus13:26 12 Mar 2021
74
3
13:15 30 July 2021
Aldevinas Katkus
Workflow Overview window missing on Android
Hello all, Its Joe here, I have been testing the android Standard ERP and I would like the following area checked. 1.) I can't locate the workflow overview window on the android yet it is present o...
Created by13:22 9 July 2021
38
3
18:23 17 July 2021
DB crash (free lists corrupted) during Rebuild Stock
Why the server crashes during Rebuild Stock maintenance when the second checkbox "Use item history records" is ticked after upgrading to 8.5 2021-04-18 (build 85360453)? I can see in the log a conne...
Created byAldevinas Katkus08:45 3 Jun 2021
40
3
11:08 9 July 2021
Aldevinas Katkus
Problem with batch items
Hi We have a customer who is runnin version 8.5-20210113. They are using batch items and they entering the batchnumber on the order and then creating a delivery sending and then sending an email, and...
Created bySebastian14:51 30 Jun 2021
62
4
12:51 8 July 2021
Sebastian
B
Hi We have a customer who is runnin version 8.5-20210113. They are using batch items and they entering the batchnumber on the order and then creating a delivery sending and then sending an email, and...
Created bySebastian14:49 30 Jun 2021
25
2
13:17 7 July 2021
Sebastian
User types License Set in Version 8.5
Hi Does anyone know in Version 8.5 how Named, Concurrent and POS users work ?...
Created byABS Support15:12 7 Jun 2021
32
2
09:35 7 July 2021
Anna Lasko
Support for sending email with Google Workspaces
Hi, Can anyone tell me if sending emails via google workspaces is supported? /Sanjay Parbhoo [2021/06/25 08:57 AM] ------------------------------------------------------------------------ ...
Created bySanjay Parbhoo09:57 25 Jun 2021
42
3
11:07 6 July 2021
Sanjay Parbhoo
Customer 4716523 >> Contract 993221 >> canno
Hi, Can someone fix this issue? Customer is in restricted mode and getting error message: Due to licence rules you may only ask for an enabler that lasts until 2021-06-30 ...
Created byKate Kaufmane11:22 1 July 2021
22
2
17:37 2 July 2021
Kate Kaufmane
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