Forum

Views

Replies

Last reply

We are seeing an issue after upgrading to 8.5 2022-03-03 that our webshop thinks that new visitors are already logged in (WebLoginStatus is 3 but CurrentCust is blank). Logout has no effect. Every v...

Created byNeil23:57 2 Aug 2022

09:53 31 Oct 2022
Brittany McGrath

connection failed, goto L55:

I did nothing and a client closed itself with this message in the client's hansa.log: 2022-09-21 16:37:02 AD/THREAD(7) service call: LOOKUP to: 54.195.252.100:443 failed with: communications error 20...

Created byAldevinas Katkus15:46 21 Sep 2022

09:58 19 Oct 2022
Aldevinas Katkus

Initiating a call from SERP using Teams

Hi, Is there a way to initiate a call from Standard ERP when pressing the Call button (or create a new button), that would use Teams to initiate a phone call. Looking for someone who has done this b...

Created byTrustiTech Solutions Ltd13:28 31 Aug 2022

07:04 19 Oct 2022
TrustiTech Solutions Ltd

Cannot change/enter price in the invoice

Strange problem: It is not possible to change price in the sales invoice in one company. No access group is assigned to that global user. Simply nothing happens when typing in the active field Unit P...

Created byAldevinas Katkus10:53 4 Oct 2022

11:19 4 Oct 2022
Aldevinas Katkus

Known serial numbers

Hi, I have question regarding serial number items that I hope you can help med with. When I create an order with 2 serial number items it shows on one row in the order. Thats fine. Then when I cre...

Created by09:11 31 Aug 2022

13:07 13 Sep 2022

Mails not being Sent

Good day, Upgraded customer to 8.5 2021-07-30 When I Create a new email, Save it. Operations Send Email. The email does not appear in the mail que. Doesn't get sent. Reino...

Created byReino Botha08:55 1 Oct 2021

20:30 7 Sep 2022
Reino Botha

AUTOMATIC UPDATE STOCK Routine in POS Settings not OK'ng Good Receipts

Hi, The Automatic Stock Update Routine (in POS Settings in the Point of Sale Module) does not okay the Goods Receipts after splitting of Products. Is there any means of getting this done automatical...

Created byWilfred Chirwa16:27 3 Aug 2022

10:14 22 Aug 2022
Bror-Erik Kotiranta

Selling items with price per 100 pcs

I have looked the source and it seems it is not possible to print the price per 100 pcs. Fields like F_SECISIN ("Securities ISIN Code"),F_ROWPRICEREBATE ("Price including Discount, row") ignore field...

Created byAldevinas Katkus15:25 26 July 2022

10:12 22 Aug 2022
Bror-Erik Kotiranta

SQL shadowing RDB interface disabled

Hi, We have customer running Standard ERP with SQL shadowing. Today the SQL database was down for a while which resulted in StandardERP stopping the SQL shadowing. All registers in the Relational DB ...

Created byNiclas Björkdahl15:10 21 Jun 2022

04:38 19 Aug 2022
Brittany McGrath

Main key longer than 20 chars

Can we have item codes longer than 20 chars, e.g., 30 chars. We can do that by register redefinition in HAL. Will they index correctly?...

Created byAldevinas Katkus15:37 20 Jun 2022

19:03 9 Aug 2022
David Delač

Tax not calculating on duplicated invoice

Customer uses Duplicate option on an invoice. The duplicate comes through with a blank Tax field, and all edits to the duplicated record do not calculate tax - the Tax field remains blank. Any rows ...

Created by19:32 10 May 2022

21:03 5 Aug 2022

crash during xml file import

Has anyone faced with this? Our client is importing Swedbank statements (xmlns="urn:iso:std:iso:20022:tech:xsd:camt.053.001.02") and occasionally it crashes the server with the following log lines in ...

Created byAldevinas Katkus08:15 4 Feb 2019

16:29 12 July 2022
Aldevinas Katkus

Certificate errors in hansa.log

At a customer (using 2022-04-16), hansa.log started to get flooded with some certificate errors about a week or two ago. It's rather annoying as it fills hansa.log at a rate of around 10M per day. W...

Created byDavid Smerdel11:17 16 Jun 2022

23:05 20 Jun 2022
Simone M.

Stock List backdated values are changing

I have a customer on 8.5, who run their stock list at the end of each month into Excel. They do this in the first week of the following month, setting the date to the end of the last month. If they ...

Created byPaul Timms11:19 5 Dec 2019

16:29 14 Jun 2022
Kaido Schmidt

HAL call stack dumped Error

I have seen this a few times. On the Client, I rename the HDB file that connects to the server and import the TB to do local testing. Then I get an error saying : "HAL call stack dumped Error, see ...

Created byReino Botha10:45 9 Feb 2022

00:18 13 Jun 2022
Kaido Schmidt

deleting a record opens wrong record afterwards

We have, e.g., Contacts browse window sorted by Name. We open a Contact record from the browse window. if we delete a contact, then next Contact is being opened which is not the next one in the browse...

Created byAldevinas Katkus10:48 10 Feb 2022

00:15 13 Jun 2022
Kaido Schmidt

Performance Issues >> Log Messges

A big customer is experiencing performance issues. The following is the in the log (debug-detailed) 2022-02-03 14:51:15 (2) GMH MAINTDEBUG: Hal_TestCall_Symbol_Idle: eapos==-1 currmes:182 2022-02-0...

Created bySanjay Parbhoo16:33 3 Feb 2022

12:30 7 Jun 2022
Anna Lasko

Reconnect settings

Question about new reconnect settings and logic behind it. First we have module User Settings > Settings > Local Optional Features with 2 Reconnect options: 1) Reconnect 2) Reconnect (central over...

Created byEle-Riin Raudsepp08:37 18 May 2021

137

07:33 31 May 2022
Liina Saar

Bank Reconciliation Error Crash Server

In version 2022-03-03 85421439 It happens whenever a Bal. Date is entered. The following error shows up: 2022-04-22 08:15:11 XX runtime error, hal stack is:Pop_record with wrong datatype2 2022-04-22...

Created by08:25 22 Apr 2022

08:49 24 May 2022

Sales Ledger-->Register Invoices --> Saving an Invoice Record

hi, please assist with how i can resolved the below error "E-Invoices for customer are turned off E-InvoicingEnabled Err3 res=1" We activated credit limits. After activating the system has been re...

Created byLilian Wanyoike15:04 28 Mar 2022

09:22 26 Apr 2022
Lilian Wanyoike

Client keeps disconnecting ,Version 2020-04-20

Hi, A client gets disconnected to the server and has to keep logging in. Anyone have an idea what to be the reason... please find below errors. (Note: They are affecting both Local and Public...

Created byLilian Wanyoike18:46 17 Feb 2022

11:27 25 Apr 2022
Jennifer

WooCommerce

Hi Does anyone know of any integrations with WooCommerce? Thanks Sanjay...

Created bySanjay Parbhoo11:44 26 Apr 2018

16:16 22 Apr 2022
Sanjay Parbhoo

Client Automatic Update Error if Encryption key exists

If new client try to connect to server that has encryption key and not entered this string (because no one remember that key exists) SERP show message that New version is available and Updating is ne...

Created byVadym19:29 13 Apr 2022

20:40 13 Apr 2022

Crush during a Text Backup

SERP is crushing during a text backup when it tries to extract UserLoginVc. An extract from the hansa.log file is as follows. What could be the cause of this? 2022-01-29 11:24:46 Sync started 2022-0...

Created byTendai Mataranyika10:31 29 Jan 2022

11:43 4 Apr 2022
Giedrius Kurlavicius

Auto Update

Hi, Can someone explain to me how the client auto update works now? There are newver and oldver foldlers. I think shortcuts are now pointing to the exe files in these folders but its not consiste...

Created bySanjay Parbhoo10:54 24 Mar 2022

11:32 4 Apr 2022
Sanjay Parbhoo

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

New Message
Open Questions My Questions