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DEBUG in hansa.log when user logs in
Hi, When investigating some login problems on the server-side I noticed lines like this: 2022-12-12 08:03:54 ER1 DEBUG [ER1] PX3 1 2022-12-12 08:03:54 ER1 DEBUG [ER1] PX2 0/0000-00-00 2022-12-12 08:...
Created by18:51 20 Dec 2022
25
1
11:19 7 Aug 2023
Katrīne Žunna-Veličko
Log file unknown message
Hello, the log file is full of the below message 2023-07-17 11:45:55 P0383 Filtering records on the main thread! 2023-07-17 11:45:55 P0383 Filtering records on the main thread! 2023-07-17 11:45:56 P...
Created byIbrahim Bashir11:38 17 July 2023
22
1
10:27 7 Aug 2023
CloudNode deleting file from Server folder
Hi, First of all, this happens on Linux, but Linux option is not available on Operating System Combo box when creating a new Message. I installed CloudNode on premise, in a customer server. After ...
Created byGastón Salomone15:01 31 July 2023
40
2
10:23 7 Aug 2023
Bror-Erik Kotiranta
Unexpected dot in received e-mails
Hello, many times I can see extra, unexpected dot in received external e-mails. Sometimes such dot nastily is added inside the links in the body of e-mail, sometimes such dot occurs in the end of the...
Created byPiotr Wycichowski10:41 21 Mar 2022
79
6
09:51 27 July 2023
David Delač
Copy to iCal
Hello! Up to now (in version 8.4) I was using Copy to iCal from the Activity's Operations menu, After upgrade to 8.5 this feature stopped working. I can see no new item in Apple Calendar. Is there an...
Created byPiotr Wycichowski13:26 25 Aug 2020
46
4
11:16 21 July 2023
Piotr Wycichowski
Round off in historical cards
Hi, When Logging Control is on for such register like N/L Transactions we noticed, that historical cards have all numbers rouded off to decimal 0, so any comparison is difficult. Is this a bug? Here...
Created byPiotr Wycichowski20:18 15 Mar 2023
24
2
11:10 21 July 2023
Piotr Wycichowski
ReceiveDataSV
Hello. Today have question from one customer. He has very slow hansa and tons of logs like this on server. Users say that all very slow from start of month. Nothing was done with halcust. Maybe someon...
Created by11:37 9 Feb 2023
65
3
17:47 4 July 2023
Bror-Erik Kotiranta
NS fields in CYBlock
Hello, There are multiple fields in CYBlock called NS0[0], NS0[1], ... They are apparently used to control how some values are displayed in some reports (for example, Balance Sheet) I have a multi-c...
Created byDavid Smerdel22:20 20 Feb 2023
43
2
14:25 26 Jun 2023
Yavuz Yigiterhan
Failed to autoupdate to 2019-04-19
Hello, We tried to upgrade from 2019-02-08 to 2019-04-19 and the client did not start after the update. We had to copy the client folder from other place which was working. I can see the errror "...
Created byAldevinas Katkus10:23 5 Jun 2023
49
6
14:19 26 Jun 2023
Bror-Erik Kotiranta
Workflow Overview - moving itmes
...
Created byPiotr Wycichowski12:48 6 Jun 2023
35
4
19:28 25 Jun 2023
Piotr Wycichowski
Cannot login with standard id anymore
After automatic update to newer 8.5 version from an older 8.5 version (Linux server, windows clients), one of the users cannot login with standard id anymore, however he can login with user's password...
Created byAldevinas Katkus10:31 22 May 2020
76
9
19:15 16 Jun 2023
Yavuz Yigiterhan
Empty windows on Mac
Hi, sometimes customers can see all windows of SERP empty. Resizing or clicking tabs resolves problem, but temporarily. Have you guys met this problem too? You can see the example here: bit.ly/2875...
Created byPiotr Wycichowski10:16 16 May 2023
25
3
10:47 8 Jun 2023
Bror-Erik Kotiranta
Rest API incorrect json format
Hello, I am doing an integration with another software using REST API. However, the response is incorrect when using the parameter updates_after Here are examples how the response looks like Witho...
Created byIbrahim Bashir19:41 30 May 2023
35
1
12:01 1 Jun 2023
Gatis Jansons
"Connecting" message on switching companies
v. 2023-02-08 Our client says it started to experience this: When we click "cancel" in the login window in order to switch to another company a "blinking" window "Connecting" appears and we have to ki...
Created byAldevinas Katkus11:33 4 Apr 2023
31
1
04:47 25 May 2023
Bror-Erik Kotiranta
Unique/duplicate item serial numbers
I believe this is a bug: It is allowed to enter a Goods Receipt with item serial number which has already been used before, but currently has zero qty in stock. If we try to return goods from delivery...
Created byAldevinas Katkus10:20 17 May 2023
12
1
10:40 17 May 2023
Aldevinas Katkus
Access groups questions
If we set System>>Persons>>Start Access level=Full access and in the Access group we turn off access to all modules (First column=Module, second column-empty, third=none), the user can see all the mod...
Created byAldevinas Katkus09:41 11 May 2023
11
1
10:56 11 May 2023
Aldevinas Katkus
POS returns
Hi, We have a customer who has Queue (FIFO) Cost method. They sell items in POS. At the end of the day, a Depreciation record is created to write off this Item. * The Cost is chosen by the Cost metho...
Created byKatrīne Žunna-Veličko15:35 17 Jan 2023
58
2
15:03 12 Apr 2023
Eberstein Business Solutions
Create email from invoice/quotation does not attach PDF
We have a client where PDFs are not attached to the email when creating emails from invoices and quotations. There is only a text, but PDF is missing in the paperclip and that X icon thing. Print pre...
Created byAldevinas Katkus13:37 3 Mar 2023
52
6
17:01 11 Apr 2023
Aldevinas Katkus
os fd exception
Can someone please explain to me the meaning of the following exception. When i see this exception in hansa.log, the system hangs and I have to restart it. 2018-11-30 10:03:59 (-1) /THREAD(2) SOCKET...
Created by09:11 30 Nov 2018
95
7
08:24 6 Apr 2023
Aldevinas Katkus
Printing HTML WYSIWYG
Is it possible to print html (email) for example with format (with bolds, italics, underlines, font sizes...) so it does not differ from what you see? I tried to print an html email and it crashed th...
Created byAldevinas Katkus10:40 30 Mar 2023
19
1
09:25 31 Mar 2023
General>>it is possible to delete HANSA.HDB when the server is running
I have already reported a bug General>>it is possible to delete HANSA.HDB when the server is running but does it depend on something (service packs or smth)? I also had an accident today upgrading to...
Created byAldevinas Katkus18:16 28 Mar 2023
34
3
13:39 29 Mar 2023
Aldevinas Katkus
keys Esc, TAB, Enter do not work in Windows 10
After upgrade to 2022-10-22 one client has problems with keys like ESC,TAB,Enter. As a side effect pasting a column from excel pastes only the first value, because TAB key does not function. TAB key...
Created byAldevinas Katkus18:12 24 Nov 2022
102
15
15:09 23 Mar 2023
Simone M.
Invoice printed sorted by item groups
After upgrading to v. 8.5 2022-12-30 our client says invoice PDF is generated (via Invoice>>create>>email) as if Row layout=By item group would be selected if printed manually via Documents>>Invoices....
Created byAldevinas Katkus14:15 8 Mar 2023
35
4
14:30 22 Mar 2023
Aldevinas Katkus
Disabling Copy record feature
Hi, is there any simple method to forbid or diable Create copy of a record? /Piotr W. Maqsimum...
Created byPiotr Wycichowski21:01 6 Mar 2023
30
2
08:11 16 Mar 2023
Aldevinas Katkus
Field Settings for many Access Groups
Hi, is there any trick to avoid duplicate Field Settings records for each Access Group, when the change refers to all existing Access Groups? /Piotr W. ...
Created byPiotr Wycichowski09:23 14 Mar 2023
27
2
20:28 15 Mar 2023
Piotr Wycichowski
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