I'm setting up a system in 8.5 2018-10-04. When saving a new Contact record, and the e-mail address is blank, the message "May not be blank" appears, and the cursor takes you to the e-mail field. If a...

Hi there, Client is doing Business in Saudi Arabia, customer was now told that they need it all in Arabic. Any body doing business in Saud with solutions? Reino ...

On premises installation (Windows). server version 8.4 2017-11-25 (build 84190914) "Rebuild database" fails with an error message "configuration error" shown in the mystandard. I can see backup succee...

Hi One of our clients have moved from MS Office to Google Gsuite and the following question came up: "We have switched to Google Gsuite for our office applications ,so have uninstalled MS Office fro...

We have a customer that needs to upgrade to the latest version of 8.4, but the following fault has been discovered: (1) Up to +- V82 you could enter for e.g. Gigabyte Megabyte in the Item Search fiel...

Hi, There is situation when we run Item History report for 2018 year. Item start balance in Amount is 0.00 and end balance -257.92. If I run report for 2017 year, there is end balance 257.92. Regar...

Hi You are able to track history on a records using the logging control feature. 1. Is there a way purging this data? 2. Ideally you would want x amount of history (2 years possibly) and anythi...

I have tried to send mass emails from CRM>>Customer letters and for the most I have received error messages like: SMTP error from remote mail server after pipelined end of data: 550 5.7.1 Missing ...

We have a customers using a fully customised Credit Management Module. Since they upgraded to version 8, the Statement Routine started behaving erratically. It works for a while and then it stops aga...

My customer has normal client and wants to create a LiveSync client. Before it was possible simply by copying existing client, removing HANSA.HDB and after launching this copy a new connection window ...

Hi, I create prepayment in Purchase Ledger module. (UK demo) Bank amount in Base Currency 900 GBP and Sent Value 1000 EUR. (Bank Amount was manually changed to 900) Then all Prepayment was used in Pu...

Hi, Is there a way to force the system to recalculate an item's status. My client has an item with 1 in stock and 2 on an order that is currently being picked. The Item shows 1 in stock. Order show...

What could be the cause of the following issue? Goods receipt no.1, of item A with batch no. 123, qty 100. Delivery no.1, of item A, batch no. 123, qty 60. Goods receipt no. 2, of item A with batch ...